Shipping policy
Shipping & Delivery Information
We want to get your order to you as quickly and safely as possible! Because we source and ship our products from different specialized hubs to give you the best prices, delivery times will vary depending on what you order.
🚚 Shipping Timelines
Processing Time: Orders take 1–2 business days to prepare, pack, and ship out from our warehouse.
Delivery Window: Once shipped, your package will arrive within 2 to 17 business days, depending on your location and the specific item ordered.
💡 Pro-Tip: You can find a more precise delivery estimate for individual items directly on their product pages or right at checkout!
Frequently Asked Questions
How can I track my order?
Once your order ships, we will send you a confirmation email containing a tracking link. Please allow up to 48 hours for the tracking information to update after receiving the email.
Why do some items take longer to arrive than others?
To offer you a unique selection of products, some items are sent from different fulfillment hubs. If you order multiple items, they may arrive in separate packages on different days.
My tracking says "Delivered," but I don't see my package.
Before reaching out, we recommend checking around your property, checking with neighbors, or contacting your local postal carrier. Sometimes packages are marked as delivered a day early by mistake.
Need More Help?
If your order hasn’t arrived within 17 business days, or if you have any questions about your delivery, our support team is ready to help.
📧 Email us: Thegoddesslocation@gmail.com
🕒 We typically respond within 24 hours on business days.